Recently, for a group project we interviewed a librarian this was part of the process to gain information on the specifics of her role.
When she joined this specific library she had 200 students, now it is a renowned library which is part of an Institute and has 2,500 students. How did she do it?
Myself and my fellow group members, walked away from the interview in awe (I did anyhow).
Reading the chapters and subsequent articles posted in LinkedIn and on BB, I can’t help but wonder the challenges this lady faced and how she needed to build not only a functioning library but a group of people who where willing going to maintain and produce an ever growing library.
As management goes that seems like one tough job. However when you sat an listened to the way she told this story you understood how she did it, she didn’t instil this knowledge of change in order to innovate, she knew you already had this.
Knowledge is in us all we just need that 1 person for us or a team of people to realise “hey I have the ability to do this” an the ability to access it and use it appropriately.
I can see how these terms, knowledge, information, innovation, change, can be interlinked, but the problem I see within the readings is the fact that they all now have management within them, they are all linked and all flow together, from top down to bottom up, it has no other way of working, yes I agree that some part of the organisation needs to have an element of control, as knowledge and power in the wrong hands can lead to disastrous effects.
Reflection in depth:
How can KM be operationalized by information professionals working within larger businesses and organisations?
I don’t know if this is right: To make it work within a larger area it needs to be broken into various sectors or teams with various interests that link it back to the core aspect of the organisation and then each team leader should link in with each other to come together and make it a whole project, like mini brainstorms and then one large brainstorm, it includes everyone’s piece of knowledge that can come full circle into one big project. One it gives leadership a sense of control of the ideas and second it gives everyone an opportunity to give their insight.
Does KM mean something different in an information-specific organisation such as a library?
Reading the article by LEE, that was posted on the LinkedIn website, I can see the problem between the two concepts, as the two are linked, but it seems that the librarian is caught up with the idea of what comes first the chicken or the egg???????
Here I think an overlap of the the two concepts should be integrated or a system of how the two operate within the context of the library and see how they fit, at the end of the day there is no point arguing over two words that potentially can mean the same thing in a given setting.
Can you think of examples of organisational learning and knowledge in places you have worked? How was information encoded? presented? shared?
Coming from a Hospitality Background, information was through speech, information was past on through speech, knowledge was past on via speech, there was no time for innovation from a ground level perspective you were there to work and serve not think!!!! If something needed to be sorted, or changed it was pasted on with reasons, and alternatives, but the change happened at management.
The only thing I can think of is if large functions where booked, the floor staff where the first to be asked “what way shall we lay this out that is easier for you to operate”?
How can you relate KM to last week’s discussion of org’l culture? strategic planning? reflective practice?
It can be related in ways that a culture within one organisation will have ways of operating differently to another, it does not mean it will be better or worse, but for instance change might be a bit slower in one establishment than another for reasons of easing staff into managing this change.
Can you anticipate how KM might relate to upcoming topics such as innovation, change management, and communication?
It will link in as Knowledge is the foundation for innovation, change and communication, if there is no new knowledge or learning there can be no forward thinking.
Until next week!